SJ General Hospital
- Phone Directory
- Visitor Information
- Patient Information
- Specialty Medical Care
- Employee Health
- Hospital Gift Shop
Physician Referrals
Financial Assistance
GME
SJ County Services
Effective Date: January 1, 2026
San Joaquin General Hospital (SJGH), a department of the County of San Joaquin, values your privacy. This Website Privacy Policy explains what information we collect when you visit our website, how we use it, and the steps we take to protect it. SJGH complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable State and Federal laws. This Policy is not intended to replace the SJGH Notice of Privacy Practices which can be found at [insert link].
We do not store personally identifiable information (PII) unless you voluntarily provide it through our website, such as via a contact form. This may include your name, email address, and phone number. We use this information solely to respond to your inquiries.
Non-Personal Information: When you visit our website, we automatically collect limited technical information such as IP address, browser type, and pages visited. This information is used only to improve site performance and security.
“Personal information” is information about an individual that is readily identifiable to that specific individual. Personal information includes an individual’s name, address, and phone number. A domain name or IP address is not considered personal information. SJGH strives to collect the minimum information necessary to comply with applicable law or provide the requested service.
SJGH does not sell, rent or otherwise distribute visitor’s information, including electronic mail addresses, to any outside company or organization, unless legally required to do so. This applies to information that may be collected on SJGH or the County’s site and on that of any third party with whom the County contracts to provide Internet related services. If you choose to participate in a survey, send an email, or perform other transactions using this portal, the following additional information may be collected:
The information collected may not be limited to text characters and may include audio, video, and graphic information formats you send us. The information is retained in accordance with the County’s policies. We may use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the email to another agency for appropriate action. Survey information would be used for the purpose designated.
Additionally, the San Joaquin General Hospital portal uses software programs for the purpose of monitoring network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Except for authorized law enforcement investigations and the security purposes mentioned elsewhere in this notice, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction.
Our website may include links to external sites, including a patient portal operated by a third-party vendor. SJGH is not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.
If you access our patient portal or provide health-related information, SJGH complies with HIPAA. Protected Health Information (PHI) is handled according to HIPAA standards. Please also see the San Joaquin General Hospital Notice of Privacy Practices at the link above.
SJGH may use session cookies to improve site functionality. We do not use cookies for advertising or tracking purposes.
External Sites and Cookies: San Joaquin General Hospital cannot control the use of cookies by sites outside this website. If you choose to link to a site from the San Joaquin General Hospital website, SJGH cannot control that site’s use of cookies, and this Privacy Policy will not apply.
San Joaquin General Hospital uses Google Analytics to understand website traffic and improve our services. Traffic statistics for this website are only reported to us anonymously and in the aggregate, and no information provided by Google Analytics is traceable to any specific individual.
You can opt out by changing your browser’s cookie settings. For instructions on how to disable cookies in popular browsers, visit www.usa.gov/optout-instructions.
Google also provides an Opt-Out Browser Add-on for newer browsers: https://tools.google.com/dlpage/gaoptout. Opting out will still allow you to access SJGH’s website.
SJGH does not respond to ‘Do Not Track’ signals because we do not track users across third-party websites.
We implement reasonable security measures to protect information submitted through our website. However, communications through the website do not constitute official notice for medical or legal matters. San Joaquin County has implemented security measures and systems into the design, implementation and day-to-day operation of its portal, underlying servers and networks. The County progressively implements new security measures as they become available on the market. Security measures are primarily to identify and/or block unauthorized intrusions, upload or change information or otherwise cause damage to the County portal.
San Joaquin General Hospital Compliance Office
Phone: [Insert Phone Number]
Email: [Insert Email Address]